About TBS
| TBS Enterprise Mobility |
 |
 |
|
Organisations worldwide have invested billions in centralising operations, improving call centres and implementing customer relationship management (CRM) systems. However, less attention has been given to improving communication with the ambassadors of such organisations, the vital element in customer satisfaction: the field worker.
TBS’s mobility service technology goes one step further by providing “over the air” configurable Smart Client solution on any Windows Mobile PDA, displaying customer information and workflow to the field worker in a format and style appropriate to their needs. This approach has proven more successful than alternative methods such as delivering the desktop to the field worker via internet browsing technology, as this does not take into account the different environment in which the field worker operates and results in operational issues. TBS’s products provide enterprise mobility solutions that will meet its customers, and future customers, needs without compromise. TBS has a proven track record in providing major private and public sector organisations with intuitive mobility solutions and services. TBS provide mobility solutions to many sectors; these include: We strive to provide an exceptional customer service experience and manage risk to ensure our clients’ always achieve their business objectives. We aim to deliver excellence. Our pioneering software solutions combined with the latest mobile computer hardware and innovative wireless communications provide our clients with the necessary ’ tools’ to combat any field force challenge. Now that hand held computers and GSM telecommunications are recognised by industry as mainstream and proven technologies, TBS is ideally placed to take maximum advantage, as our own solutions are similarly mature. The consequence of this, coupled with our continual product improvement, is a high demand for our solutions, which creates continual controlled growth and increased profitability within our own business. NEW - Partner Programme Find out more information on how to become part of our Partner Programme PLUS White Papers, Latest News, Industry Blog, Discussion Forum all in the NEW Members Area |
TBS was formed in 1993 to bridge this strategy gap through the development of innovative enterprise mobility solutions, based on technologies available today whilst being mindful of the future. TBS’s current product range is unique in that it provides any enterprise/legacy system with a seamless mobile gateway, giving the field workers access to information in a way that was not previously possible.What our clients say...
"We've made huge strides in all the key areas of vehicle inspection, administration and service, I am convinced this will revolutionise our own business. But I also believe it will set the standard to drive quality through the industry. The standard of inspection being facilitated by this solution, and the efficiency we are creating will be seen by customers as a major change in how fleet service should operate."
Matt Sirrell, General Manager
Inspect and Collect™ for Camden Fleet Solutions
Stay informed with TBS
For all the latest industry news and updates, simply sign up for free.