Organisations worldwide have invested billions in centralising operations, improving call centres and implementing customer relationship management (CRM) systems.  But less attention has been given to improving communication with the ambassadors of these organisations, the vital element in customer satisfaction: the field worker.

TBS has worked to address this strategy gap since 1993, producing innovative enterprise mobility solutions using the latest technologies available.  Our current product range is unique in providing any enterprise or legacy system with a seamless mobile gateway, giving field workers unprecedented on-the-go access to information.

TBS provides an 'over-the-air' configurable Smart Client solution on any Windows Mobile PDA.  This ensures that information and workflow is displayed in a format and style to match the needs of field workers.

This approach has proven more successful than alternative methods such as delivering the desktop to the field worker via an internet browser, which fails to consider the range of environments where field workers operate and subsequently results in operational issues.

TBS provides mobility solutions to many sectors including:

• FM/Construction
• Local Government
• Utilities
• Fleet and Automotive
• Field Service
• Oil and Gas

We strive to provide an exceptional customer service experience and manage risk to ensure our clients' always achieve their business objectives.  Our industry-grade solutions combine with the latest mobile hardware to provide a versatile tool which is capable of meeting any field force challenge.

Click here for a detailed look at the Technologies we use to deliver our solutions

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