Solutions - Field Service

TaskMaster® provides you with the competitive edge that enables you to deliver the highest quality service whilst keeping control of costs. TaskMaster® is easily integrated with your existing office based systems and enables you to communicate information with your field based staff in real time via the most appropriate wireless data network. 


The TaskMaster® SmartClient technology means that information is available even if the wireless networks are not – ensuring work can continue unaffected even in areas of poor coverage. Information is presented to the user in line with your quality process, health and safety and workflow requirements ensuring consistent service delivery across the organisation. Paperwork and its associated (and expensive) administration becomes a thing of the past.

"The most significant benefit has been in reducing the amount of paperwork. Working in difficult environments, wear and tear and the vagaries of handwriting meant that job sheets could sometimes be difficult to interpret. Our admin staff would have to send them back to the engineer concerned for clarification. TaskMaster® has cured all those problems, and given us a more streamlined system, ultimately improving the service we can provide to our customers" Chris Hayton - IT Director,  Furmanite International Ltd.

View the full Furmanite International case study

The real time communications mean that planned and reactive work can be managed easily and enables managers and customers to be kept informed of progress. Real time communications also enable the close monitoring of loan workers. TaskMaster® enables us to collect 100% of the data electronically as `live information` allowing us and our clients to know the status of any job at any time. Its also saving on thousands of telephone calls to our call centre because they