Deployment Services - Overview

TBS is dedicated to helping enterprises build a competitive advantage using the latest mobile technology. Our proven track record and depth of experience in the development, implementation and deployment of mobility solutions allows us to understand business challenges and the technical infrastructure required to address them.  Added to this, TBS offers an array of professional services which ensure the effective and rapid deployment of your organisation's mobility solution.

Implementation

TBS recommends an implementation that establishes TaskMaster as the central platform for developing customer service best practice. This includes automating paperwork, job despatch, information capture, completion and reporting.

Change Management

Our expertise informs one of the most critical elements to the success of a project: organisational change management.  We will help you to win field worker acceptance of new technologies, which is often a critical factor in achieving project objectives.

Clear identification and communication with stakeholders is essential, therefore we suggest that a small core team is appointed to work throughout the project.  Broader group communication will be increased once key project milestones are achieved.

Rapid application development toolset

TaskMaster can radically improve the efficiency of field workers and the subsequent processing of new information. Intuitive electronic forms and pre-defined menu driven selection lists will deliver unprecedented access to detail and high quality information that is immediately available once the data is sent to the TaskMaster Host System.

The TaskMaster system is completely configurable, allowing each implementation to be precisely tailored to your specific requirements.

Experience based project development

TBS has produced innovative and fully managed field worker solutions since 1993. During this time we have built close relationships with the key players in mobile data, IT and customer relationship management sectors.  Our wealth of project experience complements expert technical advice to ensure the delivery of successful, adaptable solutions both today and into the future.

Our understanding of the individuality and commonality between customers and industries has been developed through work with a range of different customers.  This breadth of experience allows us to appreciate the all-round impact of mobility solutions for a range of field services, as well as the practical benefits of the technologies involved.