| Services |
|
|
Deployment Services - OverviewTBS is dedicated to helping enterprises build competitive advantage using the latest mobile technology. Our proven track record and depth of experience in the development, implementation and deployment of mobility solutions allows us to understand your business challenges and opportunities, and provide the infrastructure you need to address them. Following this premise, TBS offers an array of professional services to ensure the effective and rapid deployment of your organisation’s mobility solution. ImplementationTBS recommend an implementation methodology that is designed to establish TaskMaster enterprise mobility as a platform on which to develop best practice for customer service. This includes (within the scope of this proposal) the automation of job despatch, completion and closure. Change ManagementFurther to this, TBS will advise on perhaps one of the most critical elements to the success of this project - the aspect of organisational change management. Also, we will help you to win ‘field worker buy-in’ to the introduction of technology, which will be a critical success factor in achieving the objectives of the project.
Rapid application development toolsetUsing TaskMaster as a field force tool, it is possible to radically improve the efficiency of the field worker and the processing of the resulting information. With the use of intuitive, easy-to-use electronic forms and menu driven pre-defined selection lists, access to detail will result in quality information being immediately available once the data has been sent to the TaskMaster Host System.
Experience based project developmentTBS have fifteen years experience in providing innovative ‘fully managed’ successful solutions for remote field workers. Through this time, the business has built very close relationships with most of the key players within the mobile data, IT and customer relationship management arena. TBS will bring this wealth of experience to your project, offering advice on the methodology critical to providing a successful solution that will meet their business’s requirements both now and the future. Our understanding of the individuality and commonality between customers and industries, has come from TBS’s long list of existing customers, and allows us to appreciate the psychological and personal impact of mobility solutions for field service, as well as the technologies involved. |
"By joining forces with TBS, we have created a sustainable mobile solution that is effective, efficient and enhances environmental performance."
Russell Osborne, Managing Director
Northgate Land & Property