TBS is dedicated to helping enterprises build competitive advantage using the latest mobile technology. Our proven track record and depth of experience in the development, implementation and deployment of mobility solutions allows us to understand your business challenges and opportunities.

We offer a comprehensive range of professional services to ensure the effective and rapid implementation of your organisation's solution. Once deployed, the key to long term mobile success is adaptability, together with highly responsive support. We can provide your helpdesk with expert support to promptly address any issues.

TBS offers a range of trusted service desk support services to your own internal helpdesk. Our dedicated technical support team can be made available 24/7 to ensure the smooth operation of your mobility solution, providing your organisation with complete peace of mind. We maintain high levels of support whether you choose to operate your mobile solution through our hosted environment or via your own in-house environment.

Every day we support mission critical systems and thousands of end-users through readily available resources and broad technical expertise which is designed to enhance productivity.

Support Team

Our team of dedicated technical support analysts are highly trained in all our products and able to provide immediate knowledge and incident support. TBS Support is comprised of graduate-level analysts who either have or are working towards Microsoft Certified Professional qualifications.

TBS has a number of accredited ITIL members of staff and also follows elements of ITIL best practice recommendations for Incident, Problem and Change Management. This allows us to work in a structured and organised manner, allowing us to maintain a high level of customer service at all times.

Our support desk can easily be contacted via our support line, fax or email.

Our service levels are among the best available.

For more details please contact us:

Phone: +44 (0) 1 773 596905
Fax: +44 (0) 1 773 596901
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