Rapid growth at U.K. credit-hire car service Drive Assist left the company in need of a solution to help it deal with the tens of thousands of paper forms processed monthly.

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Drive Assist deployed Microsoft® Windows Mobile devices running the TBS TaskMaster field mobility solution to its 500 drivers.

The drivers use TaskMaster, which is integrated with ALK CoPilot satellite navigation, on the devices to locate clients quickly. They can now receive jobs while in the field, and input information from inspections directly on the device, which is sent in real time to the organisationís back-end system.

The processing burden of 120,000 paper forms a month has been eliminated and drivers are now able to optimise their routes and conserve fuel to help meet environmental targets. Move-on deliveries, which ensure drivers can pick up a vehicle and deliver it directly to the next client, have increased from one per cent to 25 per cent of the business, freeing up 2,000 vehicles for new business.

Drive Assist expects this figure to increase to 75 per cent.

"We can now offer a more dynamic service to our business providers. The solution has made us leaner. It ensures that we can operate a two-hour delivery service right across the U.K."  Nigel Bardsley, Operations Director, Drive Assist