TBS Enterprise Mobility provides integrated mobile workforce management solutions which enable organisations to wirelessly communicate information with their fieldworkers. Its TaskMaster range of solutions are relied upon by thousands of fieldworkers in EMEA and North America.
Field Service – The Issues
Completing paperwork in the field is cumbersome, often inaccurate and can be inconsistent. Lack of detail and error correction means higher administrative costs to any business. The management of planned and reactive work without real-time information is convoluted.
Field Service – The Solution
- TaskMaster – successfully created unique and powerful workflows to facilitate specific field service activities
- Providing efficient, high quality Customer Service whilst minimising costs
- Using a wide range of smart devices, relevant information is exchanged in real-time
- Workforce, Management and the Customer are always up to date, thus improving business efficiency and Customer Service
Video: TBS and Vodafone
TaskMaster for Facilities Management
TaskMaster is an Enterprise Mobility Platform, configured to create sector and line of business specific mobile workforce management solutions. These are hosted in an ISO 27001 compliant data centre within a fully resilient hybrid cloud environment (or self hosted) with a 24 hour / 365 ITIL support service.
TaskMaster’s modules cater for all solution stakeholders. These include apps for the mobile Workforce; job planning, scheduling and dashboards for the Management; comprehensive reports and notifications for the Customer and administrative toolsets for the IT team.