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TaskMaster provides you with a competitive edge, enabling high speed delivery of quality services, whilst keeping control of costs. It runs on any Windows Mobile PDA and easily integrates with your existing office based systems, allowing real-time communication with field based staff using the most appropriate wireless data network.

TaskMaster SmartClient technology means that information is available even if the wireless networks are not, ensuring your field workers can continue unaffected even in areas of poor coverage. Information is presented to the field worker in line with your individual workflow requirements, quality assurance processes, and health and safety regulations, enabling consistent delivery of service across the organisation.

Paperwork and its associated (and expensive) administration becomes a thing of the past.

 

TaskMaster® pays for itself in under 6 months

By eliminating paperwork and its associated administration, the efficiency and productivity of your staff is increased, meaning TaskMaster pays for itself in a short space of time. Where TaskMaster is provided as Software as a Service (SaaS) on TBS hosted servers, payback can be in the first month of deployment.

A number of business cases are available to help you identify the unique benefits TaskMaster can bring to your organisation.

"The real time communications mean that planned and reactive work can be managed easily and enables managers and customers to be kept informed of progress. Real time communications also enable the close monitoring of lone workers. TaskMaster® enables us to collect 100% of the data electronically as 'live information' allowing us and our clients to know the status of any job at any time. It is also saving on thousands of telephone calls to our call centre because they now receive the information electronically"

Paul Raynor - Principle Engineer, Taylor Woodrow FM


Simple change management with TM Studio

Your TaskMaster solutions will need changes because your business and your customers change. TM Studio empowers you to make those changes, managing users and even creating new workflows simply and easily, without needing to consult TBS.

Route optimised Satellite Navigation

TaskMaster is fully integrated into Co-pilot Satellite Navigation which provides extra value to your solution. Field staff can be automatically routed to the next call via the optimum route, reducing lost time and mileage.  Traffic delays can be triggered automatically, enabling you to keep your customers informed of current positions and deliver Estimated Arrival Times via a simple text message.

Duty of Care with Personnel Safety Locator

We believe people should be better protected and effectively empowered to work when out in the field. Our approach goes beyond helping you to provide duty of care and actively enhances the way you work, giving your people the tools to boost performance and keep them safe at all times.

The TBS Personnel Safety Locator is part of our award-winning TaskMaster suite.

It includes:

  • Location based monitoring
  • On site risk assessment procedures
  • Process compliance
  • Lone worker protection

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What our clients say...

"The most significant benefit has been in reducing the amount of paperwork. Working in difficult environments, wear and tear and the vagaries of handwriting meant that job sheets could sometimes be difficult to interpret. Our admin staff would have to send them back to the engineer concerned for clarification. TaskMaster has cured all those problems, and given us a more streamlined system, ultimately improving the service we can provide to our customers"

Chris Hayton - IT Director

Furmanite International Ltd

> Furmanite case study here

Project Case Study

A safe bet for field worker efficiency - Gamestec has dramatically enhanced its ability to manage remote workers, improve customer service and measurably boost overall operational efficiency by deploying a mobility solution from TBS.

Project case study here

Microsoft Gold Partner

CASE STUDIES

G4S the world largest supplier of security solutions use TaskMaster.

> Read Case Study

TBS Partner Programme