Construction and Facilities Management companies have their own distinct needs from a field mobility solution. TaskMaster has enabled new ways of working for companies such as Mowlem plc and Taylor Woodrow Facilities Management, who can now deliver a level of service that was not possible before.

Field workers need to provide planned maintenance and respond quickly to emergency call outs. "Real time" GPRS data enables information to be communicated immediately and also provides status updates to keep customers informed of progress. TaskMaster makes it simple to capture all the relevant information on site, in line with the user’s individual workflow needs and the company’s health and safety regulations.

"TaskMaster enables us to collect 100% of the data electronically allowing us and our clients to know the status of any job at any time." Paul Raynor - Principle Engineer - Taylor Woodrow FM

Because the number of voice calls is drastically reduced, real-time communication does not mean increased cost.

Paul adds "TaskMaster is also saving on thousands of telephone calls to our call centre because they now receive the information electronically."

TaskMaster also caters for parts ordering and usage, giving a full audit trail. Timesheets also become a thing of the past as activities are recorded automatically.

Simple change management with TM Studio

Your TaskMaster solutions will need changes because your business and your customers change. TM Studio empowers you to make those changes, managing users and even creating new workflows simply and easily, without needing to consult TBS.

Route optimised Satellite Navigation

TaskMaster is fully integrated into Co-pilot Satellite Navigation which provides extra value to your solution. Field staff can be automatically routed to the next call via the optimum route, reducing lost time and mileage. Traffic delays can be triggered automatically, enabling you to keep your customers informed of current positions and deliver Estimated Arrival Times via a simple text message.

Duty of Care with Personnel Safety Locator

We believe people should be better protected and effectively empowered to work when out in the field. Our approach goes beyond helping you to provide duty of care and actively enhances the way you work, giving your people the tools to boost performance and keep them safe at all times.

The TBS Personnel Safety Locator is part of our award-winning TaskMaster suite.

It includes:

• Location based monitoring
• On site risk assessment procedures
• Process compliance
• Lone worker protection

For more details click here.