CD Auctions Fleet Services equips its in-house transport drivers with 4G android based smartphones and TBS TaskMaster to improve collection and delivery services to its rapidly expanding customer base.
Reporting on fleetpoint.org, it was confirmed that the TBS TaskMaster software, operated through the smartphones, will offer a wide range of benefits to CD Fleet Services customers including estimated time of delivery or collection, email confirmation of vehicle release and vehicle condition reports. The devices replace the current paper based system.
Andy Brown, CD Auction Group managing director, said: “The CD Fleet Services transport division has expanded rapidly in the last couple of years and we are now doing twice as many vehicle movements as we were two years ago.
“These new handheld devices, which are fully 4G-connected, will enable us to automate our data capture in this busy area and offer a seamless, online experience to our customers.
“The integrated GPS satellite navigation means our drivers can send an ETA to a customer – no more sitting around wondering when the collection or delivery is going to happen. The navigation facility also allows better route planning when new jobs are booked.
“Once on site, our drivers can confirm and record the condition of the vehicle electronically and then email all that documentation straight to the customer.”
For the full article please see http://www.fleetpoint.org/fleet-industry-news/news-by-date/cd-fleet-services-drivers-now-fully-connected/