TBS News

TBS rolls out in UAE and Qatar

We have successfully delivered our first solution for Interserve International into the Middle East. The rollout of the TaskMaster solution has so far been in the UAE and Qatar, both new markets for TBS. 

It allows over 125 Interserve technicians to perform planned and reactive maintenance for their Alshaya contract. Alshaya franchise nearly 90 of the world’s best known retail brands, including Debenhams, Boots and Starbucks, and have 700 stores in UAE and 300 stores in Qatar. 

TBS has integrated with the FSI Concept Evolution CAFM solution to deliver the full mobile solution for Interserve International. The solution allows for the following:

  • Interserve staff training on TaskMaster

    Interserve staff training on TaskMaster

    Jobs generated in Concept Evolution and assigned to technicians which are then are received onto the technicians TaskMaster application, with status updates and data collected being fed into Concept Evolution as the job is progressed.

  • The technician can go through their tasks, add parts used on the job, add assets and record further work required.
  • The customer can view a summary of the work completed and add their comments and service rating before signing off the work.
  • Planners can view their technicians real time locations using the Management Console web applications.

FM focus: Technology is the saviour of post-Brexit Britain

TBS Managing Director Steve Reynolds says companies must embrace the new digital landscape… It’s been a decade since the global recession and those that survived came out of it leaner and sharper. Yet we are again plunged into a time of uncertainty, a time where businesses are reporting a large increase in people costs. Facility … Continue reading FM focus: Technology is the saviour of post-Brexit Britain »

Futurescape: Today into Tomorrow

TBS are pleased to have supported Samsung at their latest Futurescape event, Today into Tomorrow. Held in London, Futurescape provided industry leaders with a glimpse into their future. TBS exhibited across multiple experiential zones, demonstrating how businesses could adopt enabling digital technologies to transform their businesses. TBS showcased a range of technologies, within the Wasted … Continue reading Futurescape: Today into Tomorrow »

May Newsletter – What’s New with TBS?

In the latest newsletter from TBS, we concentrate on productivity in the workplace. Featuring our article inspired by the Stoddart Review, we look at TM Locate, that provides visibility of your workforce and what they are doing, and look at the latest technology from Samsung, the DeX docking station. We also welcome Paul McGreggor, our new Customer Service Manager. To view our Newsletter … Continue reading May Newsletter – What’s New with TBS? »

Where are your Workforce?

Where are your workforce? Are they doing as expected? Is your exhaustive planning paying off? Traditional tracking and location tools have tended to focus on the vehicle rather than the fieldworker, creating ambiguity when it comes to the exact location and current activity of each individual. TBS’s TaskMaster Platform underpins proactive monitoring and management of … Continue reading Where are your Workforce? »