We have successfully delivered our first solution for Interserve International into the Middle East. The rollout of the TaskMaster solution has so far been in the UAE and Qatar, both new markets for TBS.
It allows over 125 Interserve technicians to perform planned and reactive maintenance for their Alshaya contract. Alshaya franchise nearly 90 of the world’s best known retail brands, including Debenhams, Boots and Starbucks, and have 700 stores in UAE and 300 stores in Qatar.
TBS has integrated with the FSI Concept Evolution CAFM solution to deliver the full mobile solution for Interserve International. The solution allows for the following:
- The technician can go through their tasks, add parts used on the job, add assets and record further work required.
- The customer can view a summary of the work completed and add their comments and service rating before signing off the work.
- Planners can view their technicians real time locations using the Management Console web applications.
TBS Managing Director Steve Reynolds says companies must embrace the new digital landscape… It’s been a decade since the global recession and those that survived came out of it leaner and sharper. Yet we are again plunged into a time of uncertainty, a time where businesses are reporting a large increase in people costs. Facility … Continue reading FM focus: Technology is the saviour of post-Brexit Britain
Welcome to the June 2018 edition of TBS SmarTalk. In This Edition: Facilities Management – we focus on how companies must react to Brexit and the changes that are coming to the industry Case study – TBS teams up with Mitie and Samsung to deliver FM solutions Our new 3-step Advice Line TBS rolls out … Continue reading SmarTalk – June 2018
At the annual iLINKS Innovations Conference, Samsung and TBS delivered an informative presentation on Smart Healthcare; exploring the challenges faced by the NHS and identifying how enabling technologies can be used to provide transformational change. The session opened by detailing the challenges in the healthcare sector, with an emphasis on doing more with less and … Continue reading iLINKS Innovations
In the latest newsletter from TBS, we reflect on our recent participation at Samsung’s Futurescape event and look at the latest plugin for our TaskMaster Platform, the Internet of Things (IoT). To view June’s Newsletter, please click here. To sign up to receive future newsletters, please email Rebecca.email@example.com
TBS are pleased to have supported Samsung at their latest Futurescape event, Today into Tomorrow. Held in London, Futurescape provided industry leaders with a glimpse into their future. TBS exhibited across multiple experiential zones, demonstrating how businesses could adopt enabling digital technologies to transform their businesses. TBS showcased a range of technologies, within the Wasted … Continue reading Futurescape: Today into Tomorrow
In the latest newsletter from TBS, we concentrate on productivity in the workplace. Featuring our article inspired by the Stoddart Review, we look at TM Locate, that provides visibility of your workforce and what they are doing, and look at the latest technology from Samsung, the DeX docking station. We also welcome Paul McGreggor, our new Customer Service Manager. To view our Newsletter … Continue reading May Newsletter – What’s New with TBS?
TBS are pleased to welcome Paul McGregor as our new Customer Service Manager. Bringing to TBS a wealth of experience within mobile software and customer experience, Paul will ensure a quality level of service is delivered to our customers. Paul commented “I am pleased to be working here at TBS as Customer Service Manager. TBS … Continue reading TBS Welcome New Customer Service Manager
Where are your workforce? Are they doing as expected? Is your exhaustive planning paying off? Traditional tracking and location tools have tended to focus on the vehicle rather than the fieldworker, creating ambiguity when it comes to the exact location and current activity of each individual. TBS’s TaskMaster Platform underpins proactive monitoring and management of … Continue reading Where are your Workforce?
Technology has become the great enabler of our workplace. Workers no longer need to have a specific work location to carry out their operations and meet their goals. The latest release from Samsung looks set to be a game changer for those workers who are not confined to the office. The Samsung DeX lets you … Continue reading Samsung DeX – Turning any Place into a Workplace