We have successfully delivered our first solution for Interserve International into the Middle East. The rollout of the TaskMaster solution has so far been in the UAE and Qatar, both new markets for TBS.
It allows over 125 Interserve technicians to perform planned and reactive maintenance for their Alshaya contract. Alshaya franchise nearly 90 of the world’s best known retail brands, including Debenhams, Boots and Starbucks, and have 700 stores in UAE and 300 stores in Qatar.
TBS has integrated with the FSI Concept Evolution CAFM solution to deliver the full mobile solution for Interserve International. The solution allows for the following:
- The technician can go through their tasks, add parts used on the job, add assets and record further work required.
- The customer can view a summary of the work completed and add their comments and service rating before signing off the work.
- Planners can view their technicians real time locations using the Management Console web applications.
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Mobilise Your Workforce events, hosted by TBS, provide an unrivalled opportunity to spearhead a competitive edge by empowering businesses to harness the latest mobile technology. Bringing together leading experts from the world of mobile and across industry, Mobilise Your Workforce events are synonymous with best practice insider knowledge and innovative real-world use cases. Mobile technology … Continue reading Mobilise Your Workforce