Solutions that ensure services are delivered when required and in an efficient manner. By helping reduce operational costs and improving compliance with KPIs, Facilities Management organisations are provided with a competitive advantage.
Providing a range of integrated capabilities that enable organisations to implement more modern and efficient ways of delivering services, Totalmobile helps FM providers improve the productivity of their workforce and maximise profitability.
With solutions that streamline the visibility, management, planning and delivery of field services, FM organisations can harness data to ensure that all services are delivered via a fully integrated workflow that complies with all SLAs and targets, while also better managing resources and ensuring staff capacity is fully utilized.
Through working with Totalmobile, Facilities Management organisations are:
Mobile workforce management solution that empowers the mobile workforce with the ability to capture intelligent data and access the information they need at the point of service.
Record all relevant job information, including photos and client signatures, via a mobile device at the point of service delivery.
Guide staff through a series of pre approved workflows and status updates to ensure services are delivered in a compliant and consistent manner.
Provide staff with the ability to access all relevant job related information, providing them with the background details they require to deliver a great service.
Order Management Software providing organisations with full visibility of their field staff, enabling effective communication processes, reducing administration and travel time and streamlines how work is assigned, tracked, resolved and reported.
Video based diagnostic solution that enhances the standard of remote support services delivered to your customers, while reducing the number of unnecessary site visits.
Organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
Users are provided with a solution that enables them to have tight control over all areas relating to the efficient delivery of service.
Complete operational intelligence that offers an unprecedented overview of operational performance, as it unfolds.
Assess a comprehensive range of reports that provide an overview of past operational and employee performance.
Managers are provided with a live view of all aspects of ongoing service delivery with potential risks clearly identified.
Embraces historical data and machine learning to provide guidance on actions to improve future service delivery.
Workforce scheduling technologies that ensures the efficient allocation of resource to achieve complex scheduling goals, based on time, location, availability and service levels.
Empower planners to view all required visits and efficiently schedule planned work to available resources.
Take advantage of advanced scheduling algorithms that dynamically create the most effective schedule based on an individual organisation’s scheduling objectives.
Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit.
Flexible, comprehensive solution that enables organisations to deal with complex shift rostering challenges and ensure the right people, with the right skills are available at the right time.
Creates efficient rosters that meet all KPIs and compliance standards, based on staff availability and service demand
Provides visibility of rosters and assigned shifts, while enabling staff to highlight availability and record absences
Integrate with contingency staff suppliers to efficiently fill any rostering gaps
Find out how workforce optimisation and actionable intelligence can help you improve efficiencies in Facilities Management
Click here to speak with our field service experts today. We have delivered transformational field service projects across the Facilities Management sector, and our team will explore solutions tailored to your business requirements.
